We do not guess butstrategically plan mutual experienceof the company and it’s clients
- Form Personas
- Hypothesis Formulation and Testing
- А/B Testing
- Jobs To Be Done
- Customer Journey Map
How we help you learn more about your clients?
- With research sessions with the client we look at your company from the client’s perspective.
- We build client journey maps and find areas of motivation that affect clients decisions.
- We combine research results, analytical data to define and re-design user journey map.
- We build understanding of which areas are worth investing to increase sales and recognition.
- We introduce analytical instruments for scoring client satisfaction.
- We increase your clients loyalty and reduce cost of clients feedback loop.